Privacy Policy

 

In order to maintain better services like timely delivery of goods, effective communication, warranty information etc and also maintain a long lasting service relationship, we do collect some personal information from you. At “Dgate.ae”, we understand that you value your privacy and wish to have your personal information kept secure, that’s why we are committed to protecting your privacy of any personal information provided to us. Our Privacy Policy describes generally how we manage your personal information and safeguard your right privacy.

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Personal Information is collected when you create an account with us, place an order on the website, or when you communicate to any of our departments such as customer service, sales or technical services through the Site, telephone, email or fax. Some examples of where we may need these details are pre-orders, home deliveries, competitions & promotions etc. In fact, you don't have any obligation to provide us any of your personal information such as phone number, email address etc, but failing to do so may affect our services and we might not able to provide you the goods and services as you needed. We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested.

All information contained by “Dgate.ae” is treated as strictly confidential and “Dgate.ae” does not and will not disclose or share such confidential information to / with any external organization. The users’ privacy is very important to us. We do not and shall not at any point in time, either sell or rent users’ personal information to third parties without users’ explicit consent. We may be required from time to time to disclose users’ personal information to Governmental or law enforcing agencies or our regulators, but we will only do so under proper authority.

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions and necessary measures to protect your personal information. Our electronic information systems are password protected to prevent unauthorized access. We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. Our staff are trained and required to protect the privacy of your personal information. In order to maintain this protection, we caution you not to provide your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place. If you doubt that your user ID and password has been misused, please do contact us immediately. If you need to make any changes in your contact or other information, you can edit them just by log in into your account, or you can email us at info@dgate.ae if you need we to do so. If you no longer wish to receive our news letters with our great offers, you can just send us an email to info@dgate.ae to opt out from our mailing list.

Children below the age of 13 may not be able to understand the terms and conditions mentioned here and so not directed to the children under 13. We do not sell our products to anyone who is under the age of 18. So if you are coming under that age category, you require the consent of your parent or guardian to purchase products from this Site.

If you have any questions, complaint and suggestions, you can contact us on support@dgate.ae.